Decisions and Dilemmas

Project management is driven by decisions, often dozens or more per day. Some decisions are small and barely noticed while others are prominent. Some require deep thought because they involve people, resources and the environment. And sometimes these factors are in conflict, creating a dilemma and perhaps significant risks. While project managers normally know what to do, how to do it can become a puzzle — especially when stakeholder interests conflict. Like all leaders, project managers build trust by the way they make decisions. Here again, the “how to do it” can be puzzling yet is instrumentally important.

Ethics is the discipline of “how to do it best”. To guide behavior and help with tough decisions, we've crafted a Code of Ethics and Professional Conduct and an Ethical Decision-Making Framework. To deepen your knowledge and perspective, we provide numerous articles, papers and webinars.

When unethical behaviors arise, take action. Use our ethics complaint and review process and see the specialized resources available.